Продавец-консультант
ЗП не указана
Алма-Ата
(Алматы, Абая, Алмалы, Байконур, Театр имени Ауэзова, улица Климента Тимирязева, 28В)
Опыт работы:от 3 до 6 лет, полный день, полная занятость
About us
International CCaaS provider (Software for Call Centers) is a cloud contact center platform serving customers worldwide. Our users expect their contact center to work seamlessly with the rest of their stack - which means deep, reliable integrations with CRMs like Salesforce, HubSpot, and Zoho, and a platform that can support the workflows of enterprise and mid-market teams at scale.
Our integrations surface is growing. We're expanding our CRM coverage, building out our public API, and deepening how International CCaaS provider (Software for Call Centers) embeds inside the tools our customers already use.
The Role
This is a new role. As demand for integrations has grown, we've reached the point where the area needs dedicated product ownership - someone who focuses on it fully rather than splitting attention across the broader product.
We're looking for a Technical PM to own the integrations and platform layer. You'll define what gets built, in what order, and why - working directly with engineering, sales, customer success, and customers to keep the roadmap grounded in real requirements.
This isn't a coordination role. You'll be expected to write specs that engineers can act on, participate in architecture decisions, and push back when scope is too broad or tradeoffs haven't been thought through.
What You'll Own
CRM integrations - work with sales, CSMs, and customers to understand what they need, translate that into a clear solution, and define what gets built and when
Third-party integrations - own the product side of new integration partnerships and expansions
Public API - work with engineering on what gets exposed, how it's documented, and how it supports partner and enterprise use cases
Prioritization - defend or challenge roadmap decisions using commercial signals: pipeline data, churn risk, and direct customer input
What "Technical" Means Here
You can read API documentation and understand what an integration actually does under the hood
You write specs that don't need a follow-up meeting to explain
You have a practical understanding of where integration complexity lives — data mapping, authentication flows, edge cases, and failure modes that only surface at scale
You'll Thrive Here If You
Have 4–6 years of PM experience with at least 3 in integrations, platform, or API products
Have owned the end-to-end lifecycle of multiple CRM or enterprise integrations — from discovery through launch and iteration
Have worked directly with sales and customer success to translate commercial requirements into technical specs
Collaborate closely with engineering from scoping through delivery and are comfortable driving technical conversations
Write clearly and concisely; your specs don't need translation
Nice to Have
Salesforce AppExchange or ecosystem experience
Background in CCaaS, VoIP, or contact center software
Experience with omnichannel or messaging platforms
Worked on a multi-tenant SaaS product
Benefits (Global)
Flexible PTO
Unlimited AI token usage
Centralized home-office equipment ordering
Health and wellness stipend
Budget for travel across company locations
We are an equal opportunity employer and value diversity, fostering an inclusive environment for all team members.
Please only apply if you meet the vacancy requirements.
Объявление ID,
3 просмотра (+1 за сегодня),
Дата размещения 19.07.2026г.,
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